How it works Accepted items Education hub Text booking Contact Privacy policy

Privacy policy

This is a general template. Update it to match your exact practices.

What we collect

  • Name (if provided)
  • Phone number
  • Pickup address and access notes
  • Description of items (and any photos you send)
  • Communication history

How we use information

  • To schedule, confirm, and complete pickups
  • To communicate about access issues or availability
  • To improve service and prevent misuse
  • To comply with legal requirements

Sharing

We do not sell personal information. We may share information with service providers who help us operate the service, only as needed.

Retention & security

We keep personal information only as long as necessary for scheduling, record‑keeping, and legal requirements. We use reasonable safeguards, but no method is 100% secure.

Contact

Privacy questions: (226) 289‑6986


Last updated: 2026-02-02